Email Whitelisting – Fortinet FortiGate

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To ensure successful delivery of OutThink phishing simulation emails and prevent them from being blocked by your spam filters, please whitelist the following IP addresses:

147.253.222.115
199.15.227.83

OutThink’s phishing simulation emails will originate from either of these IP Addresses.

If your organization uses gateway security appliances (e.g., endpoint security devices or centralized email filters), these IPs may not be visible due to IP masking or proxying. In such cases, it is recommended to whitelist the simulation sender email addresses instead.

The simulation sender email can be determined as follows:
If using Direct Mail Injection (DMI) configuration, it will be set in the Command Center Settings under Settings > Phishing > General Settings > Email Delivery Options > Sender email address.

Whitelisting by Static URL Filter in Fortinet

To allow phishing simulation URLs through Fortinet Web Filtering:

  1. Log in to your Fortinet management console.
  2. Navigate to: Security Profiles > Web Filter
  3. Select an existing web filter to edit, or create a new one.
  4. Expand Static URL Filter and enable URL Filter.
  5. Click Create and enter the URLs (without https://).
  6. Set Type to Simple.
  7. Set Action to Allow.
  8. Ensure the Status toggle is set to Enabled.

Configuring System-Wide Safe/Block Lists (FortiMail)

To allow OutThink emails based on sender:

  1. Navigate to: Security > Block/Safe List > System
  2. From the List dropdown, select Safe.
  3. Click New to add an email address, domain, or IP you wish to allow.
  4. Click Create to apply changes.
  5. Use Backup or Restore to manage your block/safe lists.

Reference: Fortinet – Configuring Safe/Block Lists

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